Colour Your Customers and Staff
Summary
This module has everything you need to run a half-day workshop designed to show managers that people are fundamentally different. Many managers and salespeople think others want what they themselves want. Cracking Great leaders know that others have different needs.
Herrmann shows that customers and staff on this planet come in four colours. 25% of people are in each colour. Each colour needs to be handled in a totally different way.
Content includes
How to achieve magic by matching the colour of your approach to the colour of your customers and staff.
Why this is important
Leaders know that people are different from each other. If you treat everyone the same you will satisfy about a quarter of them and turnoff three-quarters.
More Information
For more information.
For still more.
For Still more.
This module has everything you need to run a half-day workshop designed to show managers that people are fundamentally different. Many managers and salespeople think others want what they themselves want. Cracking Great leaders know that others have different needs.
Herrmann shows that customers and staff on this planet come in four colours. 25% of people are in each colour. Each colour needs to be handled in a totally different way.
Content includes
How to achieve magic by matching the colour of your approach to the colour of your customers and staff.
Why this is important
Leaders know that people are different from each other. If you treat everyone the same you will satisfy about a quarter of them and turnoff three-quarters.
More Information
For more information.
For still more.
For Still more.