Trust & How to be a trusted advisor
Summary
This module has everything you need to run a half-day workshop designed to help people understand that if they see people
as trustworthy they will seldom be let down. Without trust you get silos, slowness and internal competition between people.
Content includes
Why this is important
Everyone is an advisor to someone. Building trust and knowing how to advise is a critical skill for leadership.
This module has everything you need to run a half-day workshop designed to help people understand that if they see people
as trustworthy they will seldom be let down. Without trust you get silos, slowness and internal competition between people.
Content includes
- Understanding the components of trust
- Attributes of trusted advisors
- What customers want in customer service
- The seven laws of a trusted advisor
- Smart Room. A game to encourage conversations with more connection, depth and meaning.
Why this is important
Everyone is an advisor to someone. Building trust and knowing how to advise is a critical skill for leadership.